PRIVACY POLICY Privacy Policy
Privacy Policy
Our company handles personal information in our endeavors in the planning and development of online services and content, as well as the research and development of core technologies used to sustain the Internet. We will make our usage purposes clear and handle your information with care and prevent leakages to assure that you and our client businesses may use our services without worry. Furthermore, as part of our efforts to protect personal information, we have implemented and promoted the efforts of our Personal Information Protection Management System, of which all employees and staff members are informed.
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Acquisition, Use, and Provision of Personal Information
In addition to appropriately collecting and handling personal information used in business activities and the personal information of our employees, we will not use your personal information beyond the scope of the purposes of use defined in our business activities, nor will we provide your personal information to third parties without your consent. As a measure to ensure your personal information is handled appropriately, internal audits and employee training are conducted regularly.
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Compliance With Laws and Ordinances
We adhere to the laws, ordinances, guidelines set forth by the government, and other standards concerning the handling of personal information.
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Implementation of Safety Measures for the Protection of Personal Information
In order to ensure the safe and appropriate handling of personal information, we have organized the Personal Information Protection Management System, a management system mainly designed for employees who are in charge of managing personal information. In addition, we educate each of our employees to prevent the loss, destruction, manipulation, damage, and leakage of personal information. Furthermore, we perform daily checks and internal audits to detect any mishandling of information as early as possible, and to correct the causes of such problems to prevent recurrence.
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Complaints and Inquiries Regarding the Handling of Personal Information
We have established the Personal Information Inquiry Center to handle any complaints or inquiries you may have regarding the handling of personal information. We consider your inquiries to be of the utmost importance, and we will handle them quickly and without delay.
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Continuous Improvement of the Personal Information Protection Management System
We adjust the way we protect your personal information as changes occur in society and our company’s business environment, and as information technology advances. Our Personal Information Protection Management System is flexible and subject to review to ensure that it can be continuously improved.
Adglobe Inc. Representative Director Hiroyuki Kobayashi
Date of Enactment June 1, 2015
Announcement Regarding Personal Information
March 1, 2023
1. Regarding Personal Information
The purposes of use of personal information held by our company are as follows.
| Retain | Personal Information | Purpose of Use |
|---|---|---|
| ○ | User Support Information | To respond to opinions and questions |
| Client representative information |
To contact clients and create materials related to work
For guidance related to services To respond to opinions and questions |
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| Information related to inquiries |
To respond to opinions and questions
For guidance related to new services and attractions |
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| Job applicant information |
To contact applicants regarding hiring activities
For identity verification and to make hiring decisions |
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| Current employee information |
To contact employees regarding work
Any kind of request or application regarding labor management, HR management, services and benefits, tax affairs, social insurance affairs to be submitted to government agencies Employment management procedures such as salary payment and the provision of services and benefits Employment management such as decisions regarding assignments and duties, ability development, promotions and demotions, and health care Used to establish work regulations to respond when a state of emergency has occurred due to a disaster, etc. |
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| Information about dependents of employees | Any kind of request or application regarding social insurance affairs to be submitted to government agencies | |
| Retiree information |
For personnel management affairs and document creation for retirement
For contact after retirement |
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| ○ | Handling of personal information for the development, operation, and maintenance of systems | For management of contracts with cosigners |
| Engineer information acquired from business partners | For work-related contact, selection of project members, management of entering/exiting facilities (including provision to clients) | |
| Purchaser information on ecommerce website (contracted services) | For purchasers management For shipping of purchased products and related contact For customer support and response to inquiries |
Regarding the purchaser information on the e-commerce website that our company managed, parts of the website were constructed with the service that Shopify provided. Personal information related to the operation of a Shopify-built website will be provided to Shopify, Inc. and its affiliates located in Canada, the United States, and other countries outside of Japan. For the handling of personal information provided to third parties which located in such foreign countries, please refer to the privacy policy of Shopify, Inc. In addition, regarding the handling of personal information held by clients for whom our company have undertaken related work, our company will utilize and handle such personal information appropriately within the scope for achieving the intended purpose of the work in accordance with the client’s regulations.,Inc.
2. Regarding Retained Personal Information
- a) Organization Name, Address, and Representative Name
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Adglobe Inc.
Tokyo Tatemono Higashi-Shibuya Building 6F, 1-26-20 Higashi, Shibuya-ku, Tokyo 150-0011
Representative Director Hiroyuki Kobayashi
- b) Name and department in charge of Personal Information Protection
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Staff in Charge of Personal Information Protection, Business Administration Department
- c) Purpose of use of all retained personal data
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Please refer to the table above, where the retained column contains a '○'.
- d) Contact for Complaints Regarding the Retention of Personal Data
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Adglobe Inc. Personal Information Inquiry Center
[Address] Tokyo Tatemono Higashi-Shibuya Building 6F, 1-26-20 Higashi, Shibuya-ku, Tokyo 150-0011
[Email] info@adglobe.co.jp
- e) Request for Resolution of Complaints to Authorized Personal Information Protection Organization
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Our company is affiliated with the authorized personal information protection organization below. We have taken steps to ensure that complaints related to personal information can be processed in an objective manner.
If you do not feel comfortable making your complaint to our company, please contact the authorized organization below.
(*The contact information below is not for inquiries regarding the company’s products and services.)
Name of authorized personal information protection organization: Japan Institute for Promotion of Digital Economy and Community
Request resolution of complaints to: Personal Information Protection Complaint Consultation Center
[Address] Roppongi First Building, 1-9-9 Roppongi, Minato-ku, Tokyo 106-0032
[Phone Number] 03-5860-7565｜0120-700-779
- f) Request Procedures for Disclosure of Retained Personal Data or Third-Party Provision Records
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Requests for disclosure of personal information, etc. (notification of purpose of use, disclosure, correction, addition or deletion of content, suspension of use, erasure, and suspension of third-party provision records), can only be made by the individual or their authorized representative.
If the requester is the individual themselves and written response is not necessary, please first notify the designated contact point mentioned in d) above of your request for personal information disclosure. After confirming the requester's identity, based on the information we hold, we will promptly process the request using the preferred method of contact specified by the individual, either via callback or email.
If the requester is an authorized representative or prefers a written response, we only accept requests for disclosure of personal information and related matters in written form. Please send a request to the designated contact point mentioned in d) above to receive the "Personal Information Inquiry Application Form." After receiving the form, please fill in the required information and enclose the identification documents listed on the form, and, if applicable, a 300 Japanese yen postage stamp as a fee for disclosure of personal information and notification of purpose of use. Please send the completed form and documents back to our designated contact point via mail. We will provide detailed instructions when you make the inquiry. Please note that we will strive to respond promptly within 5 business days from the date of receipt.
Regardless of the method of request, please understand that there may be cases where we cannot comply with disclosure requests due to legal obligations or other provisions. If we are unable to fulfill the request, we will provide an explanation for the reasons behind our inability to do so.
- g) Measures Taken for the Secure Management of Retained Personal Data
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Our company have implemented the following measures to prevent leakage, loss, or damage, and ensure the secure management of the personal data we handle:
(1) Formulation of Personal Information Protection Policy:
In order to ensure the proper handling of personal information, we have formulated a Personal Information Protection Policy and conduct activities related to personal information protection based on this policy.(2) Establishment and Operation of Internal Regulations for Personal Information Handling:
For each lifecycle stage of personal information, including acquisition, transfer, use, storage, and disposal, we have established and implemented internal regulations regarding handling methods, responsible personnel, and their duties.(3) Organizational Security Management Measures:
In order to protect personal information, we have appointed administrators and established an internal audit system to regularly confirm that our personal information protection activities are appropriate. We have also developed a personal information protection management system internally and strive for continuous improvement.(4) Personnel Security Management Measures:
Regardless of employees’ involvement in personal information handling, we provide regular education on personal information protection to all employees. We also have confidentiality agreements in place with all employees.(5) Physical Security Management Measures:
We clearly define areas where personal information is handled and strictly limit access control, as well as the bringing in and taking out of information equipment. We conduct regular inspections to prevent theft, loss, or other incidents involving devices, electronic media, and documents handling personal information.(6) Technical Security Management Measures:
We have implemented mechanisms to protect information systems processing personal information from unauthorized access and malfunctions. Access restrictions are enforced for employees handling personal information, ensuring that only authorized individuals can access such data.(7) Awareness of External Environment:
We are aware of the systems related to the protection of personal information in the foreign countries where we store personal data and implement appropriate security management measures.